NFocus Closed November 27th and 28th

NFocus will be closed on Thursday, November 27th and Friday, November 28th, 2014, in observance of Thanksgiving.

Please review all of your jobs that are scheduled and make sure that you contact us to discuss any questions or changes that need to be made.

USPS Has a Great Year, and Says So

Alliance of Nonprofit Mailers: Anyway you cut it; the USPS had a great fiscal year 2014. Their announcement even had something positive in the headline, “U.S. Postal Service Reports Revenue Increase,” for the first time in recent memory. And though there was much positive to report, you can almost hear Pat Donahoe quote Butch Cassidy to Postal CFO Joe Corbett: “Don’t sugar coat it like that, Kid.”

The headline also said, “$5.5 Billion Loss in Fiscal 2014,” but as we have been saying for months, the reported loss was entirely due to non-cash accounting adjustments. Actual cash on hand was over $5 billion or 19 days of operating cash versus the single digits at the low point. The Postal Service Fund held $5.1 billion on September 30 and $5.5 billion on October 31. So again we see that the liquidity crisis that the USPS cited many times as a driver of needed legislation is no longer with us.

Highlights of USPS performance in FY 2014 included:

  • Operating revenue was up $1.9 billion over 2013 to $67.8 billion, excluding a one-time adjustment last year related to Forever stamps.
  • The non-cash accounting entry for the retiree health benefit non-prepayment subtracted $5.7 billion from the reported results.
  • An additional $1.2 billion in non-cash workers’ compensation expense driven by low interest rates and higher projected future costs further drove the reported loss.
  • Revenue grew for the second year in a row, caused by package shipping volume increases and by price increases on mail combined with much smaller volume declines.
  • Total mail volume was 155.4 billion pieces, down slightly from 158.2 billion last year. The mail decrease was 2.8 billion pieces or 1.8%. Shipping volume grew by 300 million pieces or 8.1%. Standard Mail, which is used heavily by nonprofits, decreased by only 495 million pieces and First Class Mail dropped 2.2 billion in volume.
  • Excluding a non-cash charge for interest rates related to workers compensation, overall operating expenses were down to $71 billion from $72.1 billion the year before, a major accomplishment.


Alliance Report 14/22 November 19th, 2014 p.5 [PDF file]. Available from

New Postmaster General Selected


The USPS Board of Governors selects Megan Brennan as the 74th Postmaster General and CEO of the USPS

I am deeply honored and humbled to take on this role at such an exciting time for the organization.  The Postal Service plays a vital role in America’s society and economy and I’m looking forward to strengthening that role and meeting the demands of a rapidly evolving marketplace in the years ahead, said Brennan.

Read more here:


NFocus Closed September 1st, 2014

NFocus will be closed Monday, September 1st, 2014 in observance of Labor Day.

Please review your jobs that are scheduled and make sure you contact us to discuss any questions or changes that need to be made.



On July 18th 2014, NFocus will introduce a simplified list delivery notification for LISTCOUNTS.  We have improved the email notification so that you will receive only one confirmation email and one completion email per transaction.  

This new consolidated completion email will contain separate links to download all your data files, and if you selected to have your data files “Merged” the new completion email will contain one link.  

We know your time is valuable and we hope you will enjoy this simplified process.

Please contact NFocus Support if you have any questions.

New Canadian Anti-Spam Law Ready To Take Effect

Canada’s recently passed Anti-Spam Law (CASL) regulates commercial electronic communications sent to or from email addresses of Canadian residences. The new law takes effect July 1, 2014

CASL is different from the United States CAN-SPAM rules in that CASL requires explicit or implicit opt-in by email recipients before you can send any messages to them.

Examples of explicit consent means a subscriber took affirmative action (checked a checkbox for example) to say they want commercial email from you.

Implicit permission means a subscriber has a prior relationship with you. Implicit permission is valid for 36 months after July 1, 2014, then explicit permission is required.

The full law and additional details can be found on Canada’s Anti-Spam Legislation web page .

Contact your NFocus representative today for more information on our Email Marketing Solutions, including Email Deployment, Loyalty Campaign Management, New Customer Acquisition Programs, and Email Appending Services.

News of Interest: Analysis of House Postal Reform Act

Financial analysis of the House Postal Reform Act estimates postal savings if passed.  Read more at Direct Marketing News.

NFocus Closed Friday, July 4th

NFocus will be closed on Friday, July 4th, 2014, in observance of Independence Day.

Please review your jobs that are scheduled and make sure you contact us to discuss any questions or changes that need to be made.

NFocus Closed Monday, May 26th 2014

NFocus will be closed on Monday, May 26th for Memorial Day.

Please review all of your jobs that are scheduled and make sure that you contact us to discuss any questions or changes that need to be made.

Remodeling Conditions Fell in March Survey

NARI reports harsh winter may have played a role

The National Association of the Remodeling Industry’s (NARI) first-quarter 2014 Remodeling Business Pulse (RBP) data of current and future remodeling business conditions show current condition ratings fell significantly in March.

Business conditions during the first three months of 2014 dropped to 6.07, down from 6.41 in December. There was a decline in all but one of the sub-components that drive the overall current rating. Conversion of bids and sales value of jobs had the largest dip.

However, strength of sales in this three month period increased to 6.51, from the 6.41 reported during the fourth quarter of 2013.

“The harsh winter seemed to have played a role in the decline of our numbers this quarter,” says Tom O’Grady, CR, CKBR, chairman of NARI’s Strategic Planning Committee.

However, despite the low ratings for current business conditions, remodelers are more optimistic about the future, heading into their busy season. The outlook for business three months out reached a new all-time high of 6.51, from 6.41 in December 2013.

Growth indicators in the first quarter of 2014 are as follows (rating is from 1 to 9, where 1 is much worse than a year ago and 9 is much better; 5 is about the same as last year):
• Current business conditions fell to 6.07 (from 6.51 last quarter)
• Number of inquiries remained flat at 6.24.
• Requests for bids had a slight drop to 6.16 (down from 6.22 last quarter)
• Conversion of bids fell significantly from 6.03 to 5.71.
• Sales value of jobs sold declined to 5.84 (down from 6.27 from last quarter).

“Postponed home maintenance issues continue to be a large driver for projects,” O’Grady says. “However, homeowners remain slow to make the decision to move ahead with higher-priced projects, which is still the biggest barrier to growth.”

When asked about what is driving growth, remodelers had responses similar to those seen in the last few quarters. Activity is being driven by several factors:

• Postponed projects continue to be the No. 1 factor in remodeling business growth, at 81 percent, up from 75 percent in December.
• Improving home prices was at 59 percent, down from 61 percent in December.
• More certainty about the future moved into the No. 3 spot, at 39 percent.

“From the comments on the Remodeling Business Pulse survey, remodelers still feel this will be end up a strong year for business,” O’Grady says.

See the full article here:

To review the research in its entirety, please send your request to 

Visit for more information about The National Association of the Remodeling Industry.

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